Return Policy – Beware Essentials
At Beware Essentials, your security and satisfaction are our top priorities. We are committed to providing high-quality security products, including CCTV cameras, DVRs, NVRs, attendance devices, metal detectors, locks, sensors and other security solutions. If you are not completely satisfied with your purchase, our return policy ensures a smooth and hassle-free process.
1. Eligibility for Returns
- Returns are accepted within 7 days of delivery.
- Products must be unused, in original packaging and in the same condition as delivered.
- Items such as installed products, consumables or customized solutions may not be eligible for returns.
2. How to Return a Product
- Contact our customer support at sales@beware-essentials.com with your order number and reason for return.
- Our team will provide instructions for safely returning the product.
3. Refunds
- Once the returned product is received and inspected, we will notify you of the refund approval.
- Approved refunds are processed to your original payment method within 15-20 days.
- Shipping charges are non-refundable unless the return is due to a defective or incorrect item.
4. Exchanges
If you wish to exchange a product, please contact our support team. Exchanges depend on stock availability.
5. Damaged or Defective Items
If a product is received damaged, defective or incorrect, please notify us immediately. We will arrange a replacement or full refund at no additional cost.
6. Contact Us
For any questions regarding returns, exchanges or refunds, reach out to:
Email: sales@beware-essentials.com
Phone: +91 8287958163
At Beware Essentials, Our goal is to provide reliable and innovative security solutions while ensuring a seamless shopping experience. Your safety and satisfaction are our priority.